Shipping policy

Welcome to annies.co.in! We strive to ensure a smooth and delightful shopping experience for you. Please read our shipping policy below to understand our shipping terms and conditions:

Domestic Shipping (Within India):

  • Free Shipping: We offer free shipping on all orders  within Kerala on Order value above Rs1000 and rest of India on Order value above Rs2000.
  • Standard Shipping: Flat rate will be charged based on the location.
  • Delivery Time: Orders are typically processed within 3-5 business days and delivered within 5-7 business days, depending on your location.
  • Tracking Your Order: Once your order is shipped, you will receive an email with tracking details to monitor the delivery status.

International Shipping:

  • We now offer international shipping to select locations!

    • A flat shipping rate will be applied at checkout based on the destination country.

    • For bulk orders and shipping that exceeds the flat shipping rate, our support team will get in touch post-checkout to inform you of any additional shipping charges that may apply.

    • Customs duties, import taxes, and clearance charges (if applicable) must be paid by the customer and may vary depending on the destination country's regulations.

    • Once your order is dispatched, tracking details will be shared via email so you can monitor the shipment.

    • Please note: shipping timelines vary based on the courier partner and delivery location. We aim to ensure timely delivery but cannot guarantee exact delivery dates for international orders.

    If you have any questions about international shipping or if your country is not listed at checkout, feel free to reach out to our support team at annieskidsstore@gmail.com

General Information:

  • Order Processing: Orders are processed and shipped on business days (Monday-Friday, excluding holidays).
  • Address Accuracy: Please ensure that your shipping address is correct and complete to avoid any delays or delivery issues.
  • Shipping Delays: While we aim to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather conditions or other factors beyond our control.
  • We are happy to offer significant savings on our Sale Collection items. Because these products are offered at such deep discounts, all purchases from the Sale Collection are final. We cannot accept returns or offer exchanges on these reduced-price items

Need Help?

If you have any questions or need further assistance with your order, please contact our customer service team at annieskidsstore@gmail.com.

Thank you for choosing annies.co.in! We look forward to serving you.